• Care Home
  • Care home

Archived: Highwood

5 Pashley Road, Eastbourne, East Sussex, BN20 8DU (01323) 729050

Provided and run by:
Mr & Mrs Gudgeon

All Inspections

15 May 2013

During a routine inspection

Highwood was run by a husband and wife team, who met all care needs of the residents. At the time of our inspection Highwood was providing care to two long term elderly residents.

We spoke with both of the residents, who told us how happy they were with the care provided. We were told 'It's lovely they do everything you need for you, you only have to ask.' And 'I'm very content living here.'

During our inspection we found that people were involved in decisions made about the care they received. Care was planned and delivered in line with their individual needs. People were safeguarded against the risk of abuse, and a complaints procedure was in place.

17 May 2012

During a routine inspection

We spoke with the people living at the home. One told us that the 'food is very good' as one of the partners was a chef. Another told us they were 'well looked after' and liked the view from their room. Both people said they had 'no complaints' about the home or the care they received.