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Inspection Summary


Overall summary & rating

Good

Updated 10 April 2021

The Priory Care Home provides personal and nursing care for up to 52 older people and people with physical disabilities. At the time of our inspection 42 people lived at the home.

We found the following examples of good practice.

¿ The providers visiting procedure was shared with visitors prior to their arrival. It outlined the expectation of visitors including the Personal Protective Equipment (PPE) they were required to wear to reduce the transmission of infection.

¿ When visitors arrived, they were screened for symptoms of COVID-19. This included having their temperature recorded and completing a lateral flow test to make sure their visit could take place safely. PPE was also provided to visitors.

¿ A vising pod partitioned by a clear glass screen had been created so people and their visitors could spend time together in a safe environment.

¿ People attended monthly meetings with the clinical services manager who shared updates and gave them opportunities to ask questions about COVID-19.

¿ Staff were supported in a variety of ways to stay healthy and well during the pandemic. This included having access to a confidential helpline for support and advice and a ‘COVID-19 fund’ to support staff through any times of financial hardship.

Inspection areas

Safe

Good

Updated 10 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 10 April 2021

Caring

Good

Updated 10 April 2021

Responsive

Outstanding

Updated 10 April 2021

Well-led

Good

Updated 10 April 2021