Updated 27 May 2025
Date of Assessment 18 June 2025
Meadbank Care Home is a residential and nursing home that can provide personal and nursing care for up to 176 people. The service supports older people and those living with dementia. At the time of inspection, the home was in the process of closing and was supporting 80 residents, as some individuals had already been placed into other services.
This was an unannounced responsive inspection. We looked at 15 key quality statements in Safe and Well-Led and 1 quality statement in Effective. The service was previously rated Good in 2022. We have maintained the previous rating of Good after this inspection.
The inspection was carried out by 2 CQC inspectors and 2 Experts by Experience. We received feedback from people using the service, their families, and professionals. Overall, feedback reflected confidence in the service’s ability to keep people safe, respond to changing needs, and work collaboratively with external professionals.
Despite the challenges associated with decommissioning, the provider continued to deliver safe, effective, and person-centred care. Risk management processes were in place and appropriately followed. Staff responded promptly to concerns and demonstrated good awareness of safeguarding and safety procedures. Medicines were administered by trained staff and regularly audited.
Nutritional and hydration support was in place for those who needed it. Where fluid intake was low or a concern was identified, this was appropriately escalated. The provider recognised that some inconsistencies in digital records were due to the transition to a new system, and steps were being taken to improve data quality.
Leadership remained visible, and systems were in place to drive improvement. Incidents were reviewed and turned into case studies for wider learning. Staff felt supported, and leaders promoted a culture of openness and reflection.