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Grazebrook Homes - 49 Adshead Road Good

Inspection Summary


Overall summary & rating

Good

Updated 28 June 2019

About the service:

Grazebrook Homes - 49 Adshead Road is a residential care home for people with dementia, learning disabilities, physical disabilities, sensory impairments and adults over 65 years old. The home provides accommodation for persons who require nursing or personal care and is registered to provide support to nine people, at the time of inspection eight people lived at the home.

People’s experience of using this service:

People spoke highly of staff and felt safe. There were enough staff available to people and people felt staff knew them well. Staff were recruited in a safe way. People received their medicines as expected.

The service had been developed in line with the values that underpin the ‘Registering the right support’ and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary life as any citizen.

People were supported to have maximum choice and control over their lives and staff supported them in the least restrictive way as possible; the policies and systems in the service supported this practice.

Staff had undergone induction and training to ensure they had the skills and knowledge to meet people’s needs.

People knew how to complain and that any concerns would be listened and responded to by the

registered manager. Actions were taken as a response to complaints.

People's care plans and risk assessments required improvement, to ensure they contained enough detail about people’s needs and preferences.

The registered manager had systems in place to ensure the service was meeting people’s needs. This did not include an assessment of the communal environment and we found areas required work.

Rating at last inspection:

At the last inspection the service was rated as good. The last inspection report was published on 21 March 2016.

Why we inspected:

This was a planned inspection based on previous rating.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 28 June 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 28 June 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 28 June 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 28 June 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Requires improvement

Updated 28 June 2019

The service was not always well-led.

Details are in our Well-Led findings below.