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Inspection Summary


Overall summary & rating

Good

Updated 5 February 2019

About the service:

Seaton House provides accommodation, care and support for up to nine people who experience learning disabilities or autistic spectrum disorder.

There were nine people living at Seaton House at the time of the inspection.

The service worked within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.

What life is like for people using this service:

People received safe and effective care from staff who understood how to recognise and report issues of concern and potential abuse. They were supported with positive risk taking which, whilst promoting their safety, enabled them to develop their independence. People were actively involved in planning and reviewing the care and support they received.

People received responsive care and support from staff who were well trained and demonstrated the principles of person centred care within their work. People were encouraged and supported to achieve the goals they set for themselves.

People were treated with respect and kindness and their rights were upheld. They were supported to express their views and opinions, which were listened to and acted upon. Staff understood people’s preferences and choices and respected the decisions they made.

Staff had opportunities to develop maintain and develop their skills and knowledge. They were positive in their views about the support and training they received and demonstrated a committed approach to service development.

There was an open and inclusive culture within the home which enabled people who lived there, and staff, to share ideas and work in partnership with each other. People who lived in the home, and staff, expressed confidence in the registered manager and their approach to leadership.

There were clear systems in place to monitor the quality of the services provided and take improvement actions when any shortfalls were identified.

More information is set out in the detailed findings below.

Rating at last inspection:

Seaton House was last inspected on 10 June 2016 and was rated as good overall.

Why we inspected:

This was a planned inspection based on the rating at the last inspection. Seaton House remained rated good overall.

Follow up:

We will continue to monitor intelligence we receive about Seaton House until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas

Safe

Good

Updated 5 February 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 5 February 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 5 February 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 5 February 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 5 February 2019

The service was well-led.

Details are in our well-led safe findings below.