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Inspection report

Date of Inspection: 17 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF | 78.86 KB

Overview

Inspection carried out on 17 January 2013

During a routine inspection

During our inspection we spoke with four people who used the service. They spoke positively about the care and support they received. They told us they liked living in the home and confirmed they were well supported to make choices and decisions about their care. One person said, "I like everything about living here."

People told us they were encouraged to be as independent as possible. One person told us they enjoyed cooking spaghetti bolognaise and another person told us about their jobs at a local restaurant and with the advocacy service.

We observed people who used the service were confident in approaching staff. Staff treated them with respect and patience. People confirmed they felt safe and said they liked the staff who looked after them. One person told us, "I feel safe here, staff are great.�

People had opportunities to comment on the service through regular meetings and surveys. People told us they enjoyed going to the house meetings and they felt comfortable about making suggestions and talking about concerns.