Stanway Villa

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider did not always routinely monitor people’s care and support to continuously improve it. People’s care plans did not always clearly demonstrate how they were being supported to plan, monitor and achieve meaningful goals and outcomes. The provider had introduced keyworker meetings to support people’s involvement in reviewing their care and discussing their goals. However, records showed these meetings were not always taking place regularly.

Following our feedback, the provider acted promptly and confirmed they were introducing additional checks to ensure keyworker meetings were completed as scheduled and people’s goals were more clearly reflected in their care plans.
 

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.