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Inspection Summary


Overall summary & rating

Good

Updated 15 August 2017

Rutland Villa provides accommodation, nursing and personal care for up to three people. People living at the home may have a learning disability. At the time of our inspection there were three people living in the home. At the last inspection, in September 2015, the service was rated Good. At this inspection we found the service remained Good.

People continued to receive care and support in ways which helped them to remain as safe as possible. Staff understood risks to people’s safety and supported people receive their medicines as prescribed. There was enough staff to provide care and support to meet people’s needs.

Staff received training which helped them develop the knowledge and skills to meet the needs of people who lived at the home. People made day to day decisions about their care and staff used their skills to make sure people were consenting to the care offered to them. People were supported by staff if they needed help making key decisions about their life. People were cared for so they had enough to eat and drink and their food preferences were met. Staff supported people to see health professionals so they would remain well.

People enjoyed spending time with the staff that cared for them and were treated with dignity and respect. Staff spoke affectionately about the people they cared for and encouraged them to make their own day to day decisions and maintain as much independence as possible.

People's care was planned in ways which reflected their preferences and wishes. There was a complaints procedure in place, although no complaints had been received in the last twelve months, people and their relatives were aware of how to raise a complaint or concern.

The registered manager, deputy manager and provider regularly checked the quality of the care people received. Where actions were identified these were undertaken to improve people’s care further.

Inspection areas

Safe

Good

Updated 15 August 2017

The service remains Good.

Effective

Good

Updated 15 August 2017

The service remains Good.

Caring

Good

Updated 15 August 2017

The service remains Good.

Responsive

Good

Updated 15 August 2017

The service remains Good.

Well-led

Good

Updated 15 August 2017

The service remains Good.