• Care Home
  • Care home

Albemarle Rest Home

Overall: Good read more about inspection ratings

50 Kenilworth Road, Leamington Spa, Warwickshire, CV32 6JW (01926) 425629

Provided and run by:
Albemarle Rest Home Ltd

Latest inspection summary

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Background to this inspection

Updated 27 October 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Albemarle Rest Home is a 'care home'. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Albemarle Rest Home is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

Inspection activity started on 7 October 2022 and ended on 10 October 2022.

We visited the location's service on 7 October 2022.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We asked the local authority and Healthwatch for any information they had which would aid our inspection. Local authorities, together with other agencies may have responsibility for funding people who use the service and monitoring its quality. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

The provider had not been asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make.

We used all this information to plan our inspection.

During the inspection

We spoke briefly with four people who used the service and eight relatives about their experience of the care provided. We spoke with the registered manager and four care workers. We also spoke with the nominated individual. The nominated individual is responsible for supervising the management of the service on behalf of the provider. We spoke with one healthcare professional who worked closely with the service.

We reviewed a range of records. This included three people's care records, one staff recruitment file and five medication records. A variety of documents relating to the management of the service, including policies, training records, maintenance records and quality assurance documents were reviewed.

Overall inspection


Updated 27 October 2022

About the service

Albemarle Rest Home is a residential care home providing personal care for up to 24 people aged 65 and over. At the time of our inspection there were 18 people using the service. People had access to a shared lounge, dining room and conservatory and gardens at the back of the home.

People's experience of using this service and what we found

The provider's oversight of the service had improved. More robust systems and processes had been implemented. However, systems and processes needed to become further embedded and maintained. For example, some risk management plans and medicines records lacked clarity and detailed information.

Relatives spoke highly of the standards of care and told us communication within the home was good. Staff and management worked well with other healthcare professionals to provide good outcomes for people.

There were enough staff to meet people’s needs and maintain their safety. Relatives told us people were supported by a consistent staff team who knew them well. Staff understood their role in maintaining people’s safety and reporting any concerns to the management team. Changes in people’s risks were communicated to staff during handovers between shifts.

People were supported to have maximum choice and control of their lives and staff supported them in the least way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at the last inspection and update

The last rating for this service was Requires Improvement (published 17 January 2022) and there was a breach of a regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations .

Why we inspected

We carried out an unannounced inspection of this service on 2 December 2021. A breach of legal requirements was found. The provider completed an action plan after the last inspection to show what they would do and by when to improve their governance of the service and meet the requirements of Regulation 17.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the key questions of Safe and Well-led which contain those requirements.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

For those key questions not inspected, we used the ratings awarded at the last comprehensive inspection to calculate the overall rating. The overall rating for the service has changed from Requires Improvement to Good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Albemarle Rest Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.