- Homecare service
Amara Care Limited
Assessment report published 8 July 2026
Contents
Ratings
Our view of the service
Date of assessment: 4 June to 12 June 2026 this included visits to the provider and people who use this service. Amara Care Limited is registered to support people with homecare and supported living. This report reflects our assessment of the supported living service only. At the time of our assessment Amara Care Limited were supporting 8 adults with a learning disability and autism.
At our last inspection in December 2025, the service was rated requires improvement. The service was in breach of the legal regulation in relation to the safe care and treatment of people and their governance. We undertook a comprehensive assessment looking at all the quality statements and to review concerns that were raised at the last CQC assessment. At this assessment we found the provider had made improvements and was no longer in breach of regulations.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgments about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Medicines were managed safely other than ‘as and when’ (PRN) medication was administered, follow up information was not always completed. Staff where safely recruited and they received training, supervision and competency checks. Staff were caring and knowledgeable about people’s needs. The service protected people from the risk of abuse.
People were supported by a long-standing staff team who knew people well. Care plans and risk assessments reflected people’s needs and documented how people should be supported. The provider took a proactive approach to reducing restrictions in place around people’s care.
There was a strong focus on transparency, learning and continuous improvement. Effective governance systems ensured oversight, and improved partnership working contributed to positive outcomes for people.
People's experience of this service
People were happy with the care they received and told us they felt safe and well supported. People told us that they liked the staff that supported them. Interactions observed between people and staff were positive and caring. One person said, “I go out in the car a lot. Take the wheelchair or walk if it is short.” Another person said, “I have been out for a coffee, and I am going on holiday next week and I am really looking forward to it.”
Relatives told us that staffing was consistent and their relative benefitted from staff that knew them well. One relative said, “There is a consistency of staff. He has a core team of 4 or 5 staff.”
Relatives told us that staff supported their relative to be as independent as possible and were happy with the range of activities people did. One relative said, “They like walking, swimming, bowling. iPad and computer are their main things.” Another relative said, “They are always doing something. Bowling, the zoo, pub and cinema.”
Relatives felt involved in their relative’s care. One said, “Staff involve me in all meetings. They want my input. We talk when I visit.”