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The Priory Hospital Roehampton Good

Inspection Summary


Overall summary & rating

Good

Updated 11 June 2021

Priory Hosptial Roehampton provides inpatient child and adolescent mental health services. The service provides mental health care and treatment for children and young people aged between 12 and 18.

Our overall rating of this service stayed the same. We rated it as good because:

  • The ward environments were safe and clean. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
  • Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided some treatments suitable to the needs of the children and young people and in line with national guidance about best practice. Staff engaged in clinical audit to evaluate the quality of care they provided.
  • Managers ensured that permanent staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team.
  • Staff treated young people with compassion and kindness, respected their privacy and dignity, and understood the individual needs of young people. They actively involved young people and families and carers in care decisions.
  • The service was well led and the governance processes ensured that ward procedures ran smoothly.

However,

  • The service did not always provide safe care. The wards did not have enough permanent nurses and doctors. The service did not always have sufficient staff to meet the safer staffing numbers. Agency staff were not always familiar with young people’s needs. Permanent staff did not always have confidence in the competency of agency staff.
  • The ward teams did not include the full range of specialists required to meet the needs of young people on the wards. There had been no psychologist in post almost a year.
Inspection areas

Safe

Requires improvement

Updated 11 June 2021

Effective

Good

Updated 11 June 2021

Caring

Good

Updated 11 June 2021

Responsive

Good

Updated 11 June 2021

Well-led

Good

Updated 11 June 2021

Checks on specific services

Child and adolescent mental health wards

Good

Updated 11 June 2021

Overall summary is provided on page 2

Specialist eating disorder services

Good

Updated 30 December 2020

Acute wards for adults of working age and psychiatric intensive care units

Good

Updated 3 May 2019

Hospital inpatient-based substance misuse services

Good

Updated 3 May 2019

Residential substance misuse services

Updated 11 April 2018