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Inspection Summary


Overall summary & rating

Good

Updated 26 April 2019

About the service:

Court Lodge is a residential care home that provides personal care for up to six people with mental health and learning disabilities. At the time of our inspection there were five people living there.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

People’s experience of using this service:

¿ Some aspects of the service were in need of repair, and despite being reported by management, the provider had not taken timely action to resolve them.

¿ People and their relatives had positive feedback about the service. People told us they decided how they spent their time, and the activities they took part in. Staff used information from people’s histories and background to review different interests and hobbies they could revisit.

¿ Staff used technology to enhance people’s care, by supporting them to access the internet to view film trailers or search for equipment.

¿ People were supported to take positive risks, accessing the community regularly, and being involved with food preparation. Risks has been assessed and there was clear guidance for staff to follow.

¿ People told us there were enough staff to keep them safe, support them to follow their interests and take part in activities.

¿ People were supported to maintain a balanced diet. Some people had healthcare conditions that effected their eating or drinking and were supported to manage these independently.

¿ People, their relatives and staff were positive about the culture of the service, and felt it was well-led.

¿ The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service received planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Rating at last inspection:

At the last inspection the service was rated Good. (5 October 2016)

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as

per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 26 April 2019

The service was safe

Details are in our Safe findings below

Effective

Requires improvement

Updated 26 April 2019

The service was not consistently effective

Details are in our effective findings below

Caring

Good

Updated 26 April 2019

The service was caring

Details are in our caring findings below

Responsive

Good

Updated 26 April 2019

The service was responsive

Details are in our responsive findings below

Well-led

Good

Updated 26 April 2019

The service was well-led

Details are in our well-led findings below