Archived: Poplars

87 Povey Cross Road, Horley, Surrey, RH6 0AE (01737) 224497

Provided and run by:
Gresham Care Limited

Important: The provider of this service changed. See new profile

All Inspections

22 February 2012

During a routine inspection

Not everyone living at Poplars was able to use verbal forms of communication. Observation showed that some people used single words or sentences, or had their own style of communicating. For example, the use of body language, facial expressions or other forms of behaviour which staff clearly understood and responded to. We observed that people using services, who are predominantly younger adults, appeared relaxed and at ease in their surroundings. They were encouraged to express their views and make, or participate in making, decisions relating to their care and support.