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Westgate House Care Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 29 April 2021

Westgate House Care Centre accommodates up to up to 109 people, some of whom were living with dementia. The service provides accommodation over three floors. There were 90 people living at the service at the time of this inspection.

We found the following examples of good practice.

All visitors to the service had their temperature checked, undertook a rapid COVID-19 test, completed a health questionnaire and were provided with personal protective equipment (PPE).

Visits were being re-introduced by appointment only, with times allocated to avoid potential infection transmission with other visitors and to allow for the visiting area to be thoroughly cleaned between visits. They were also undertaking training in how to test for COVID -19, handwashing, and putting on and taking off of PPE.

The provider had developed policies and procedures in response to the COVID-19 pandemic.

Risks to people and staff in relation to their health, safety and wellbeing had been thoroughly assessed. PPE was placed throughout the service, with ample supplies available. Staff were seen to be adhering to the PPE guidance and protective measures in place.

The service was clean and hygienic. Robust cleaning schedules were in place. People's rooms and areas frequently touched by people and staff such as door handles were cleaned regularly.

Inspection areas

Safe

Good

Updated 29 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 29 April 2021

Caring

Good

Updated 29 April 2021

Responsive

Good

Updated 29 April 2021

Well-led

Outstanding

Updated 29 April 2021