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Inspection Summary


Overall summary & rating

Good

Updated 26 June 2019

About the service: Gryphon Place provides accommodation and nursing care to a maximum of seven people with a neurological disorder.

People’s experience of using this service:

Risks to people, including the environment and people’s health, were assessed and mitigated.

Staff were knowledgeable about safeguarding people from abuse.

People were supported to take their medicines safely and had access to healthcare when they needed.

People received care according to their individual needs and preferences, and there was detailed guidance for staff in care plans.

There were enough suitably qualified and competent staff to meet people’s needs.

Staff supported people to maintain a balanced diet with a choice of food, and enough to drink.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. Staff asked people for consent and supported them to make decisions, but further records were needed around people’s mental capacity to make specific decisions.

Staff adapted communication to ensure people understood information and could communicate effectively, and people were involved in their care.

People and staff had built positive trusting relationships, and staff respected people’s dignity and privacy.

People were supported to maintain their independence as much as possible.

There were activities for people, and staff supported them to engage with the local community.

There was good leadership in place. Staff worked well as a team and were well-supported.

There were effective systems in place to monitor and improve the service.

Rating at last inspection: Good (Published October 2016)

Why we inspected: We inspected this service in line with our inspection schedule for services rated Good.

Follow up: We will continue to monitor the service according to our schedule for returning to locations rated Good.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 26 June 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 26 June 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 26 June 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 26 June 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 26 June 2019

The service was well-led

Details are in our Well-Led findings below.