• Mental Health
  • Independent mental health service

Avesbury House

Overall: Requires improvement read more about inspection ratings

85 Tanners End Lane, London, N18 1PQ (020) 8803 7316

Provided and run by:
Partnerships in Care 1 Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Overall

Requires improvement

Updated 5 August 2026

Avesbury House is provided by Partnerships in Care 1 Limited under the Priory group. The service provides a 24-hour low secure service to male patients with severe and enduring mental health needs, often with a forensic history. The service has 24 beds across five units including bedrooms, ensuite/communal bathrooms, communal areas and kitchen facilities. The service was last inspected in December 2021 and received an overall rating of Good. The service provides a step down for patients coming from a medium and high secure unit at a local forensic hospital. NHS England contracts the beds at Avesbury House and commissioned the North London Forensic Service at North London NHS Foundation Trust to provide the forensic multi-disciplinary team. The North London Forensic Service subcontracts to Avesbury House to provide the building, nursing, security, and domestic staff and support workers.

The current inspection took place on 10-11 February 2026 at 30 minutes notice. We spoke with 5 patients and one relative at the service and conducted a tour of the environment. We spoke with 20 staff members including the hospital director, director of clinical services, managing director, director of therapies, registered and non-registered nurses (including the safeguarding lead and physical health lead), a consultant psychiatrist, speciality registrar, clinical psychologist, occupational therapist and assistant, dietitian, ward clerk, student nurse and Mental Health Act administrator.

We had the opportunity to attend a ward round, and a flash meeting. We reviewed 5 care records of patients on the wards. We reviewed the medicines administration and care records for 5 people. Following the inspection we spoke with 5 carers/relatives of patients at the service.

Prior to the inspection we received anonymous whistleblowing concerns about the hospital with concerns about patient care, medicines administration, restraint, racial bias towards staff, and recruitment practices. We did not find evidence of these concerns, and these were not substantiated by the provider's investigation. The provider had arranged for a closed culture review of the service to take place. The provider was still reviewing its recruitment practices and allegations of racial bias. However, we did note that there were gaps in senior oversight of safety measures across the hospital.

The ward felt welcoming, and staff–patient interactions were consistently warm and respectful. Patients rarely approached the nursing station directly, as staff were visible and available in communal areas.

There were breaches of regulation 12(1)(2) and regulation 17(2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We found a number of safety issues during the inspection, which had not been picked up by management checks and audits. These were addressed during or shortly after the inspection, but it was of concern that the service’s own quality assurance systems had not identified these issues independently. Issues we found included recording action taken to address physical health scores; patient records lacking clinical detail; medication security, and some environmental security issues.

Care plans stated that patients were involved in planning their care, but their voice was not clearly reflected in 2 of the 5 care plans we reviewed.

Staff supported patients with activities within and outside of the service, such as education and employment.

Patients appeared to enjoy and actively take part in occupational therapy activities. However, some patients thought there should be more activities available at weekends.

We saw evidence that patients views and requests as raised in community meetings and patient council meetings, led to changes within the hospital such as activities provided, and new equipment for the hospital.

Discharge planning was clear for patients nearing transition. External professionals were involved where needed, helping maintain continuity of care.

There was a clear framework for the discussion of important information such as learning from incidents, complaints, audits and alerts and staff met regularly at business team meeting to discuss this. Leadership development opportunities were available, including opportunities for staff below ward manager level. Some staff raised concerns about staffing numbers, discrimination, and a divide between the medical and nursing teams.

Forensic inpatient or secure wards

Requires improvement

Updated 8 January 2026

Avesbury House is provided by Partnerships in Care 1 Limited under the Priory group. The service provides a 24-hour low secure service to male patients with severe and enduring mental health needs, often with a forensic history. The service has 24 beds across five units including bedrooms, ensuite/communal bathrooms, communal areas and kitchen facilities. The service was last inspected in December 2021 and received an overall rating of Good. The service provides a step down for patients coming from a medium and high secure unit at a local forensic hospital. NHS England contracts the beds at Avesbury House and commissioned the North London Forensic Service at North London NHS Foundation Trust to provide the forensic multi-disciplinary team. The North London Forensic Service subcontracts to Avesbury House to provide the building, nursing, security, and domestic staff and support workers.

The current inspection took place on 10-11 February 2026 at 30 minutes notice. We spoke with 5 patients and one relative at the service and conducted a tour of the environment. We spoke with 20 staff members including the hospital director, director of clinical services, managing director, director of therapies, registered and non-registered nurses (including the safeguarding lead and physical health lead), a consultant psychiatrist, speciality registrar, clinical psychologist, occupational therapist and assistant, dietitian, ward clerk, student nurse and Mental Health Act administrator.

We had the opportunity to attend a ward round, and a flash meeting. We reviewed 5 care records of patients on the wards. We reviewed the medicines administration and care records for 5 people. Following the inspection we spoke with 5 carers/relatives of patients at the service.

Prior to the inspection we received anonymous whistleblowing concerns about the hospital with concerns about patient care, medicines administration, restraint, racial bias towards staff, and recruitment practices. We did not find evidence of these concerns, and these were not substantiated by the provider's investigation. A closed culture review had been arranged by the provider, and the provider was still reviewing its recruitment practices and allegations of racial bias. . However, we did note that there were gaps in senior oversight of safety measures across the hospital.

The ward felt welcoming, and staff–patient interactions were consistently warm and respectful. Patients rarely approached the nursing station directly, as staff were visible and available in communal areas.

There were breaches of regulation 12(1)(2) and regulation 17(2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We found a number of safety issues during the inspection, which had not been picked up by management checks and audits. These were addressed during or shortly after the inspection, but it was of concerns that the service’s own quality assurance systems had not identified these issues independently. Issues we found included recording action taken to address physical health scores; patient records lacking clinical detail; and some medication storage and environment security issues.

Care plans stated that patients were involved in planning their care, but their voice was not clearly reflected in 2 of the 5 care plans we reviewed.

Staff supported patients with activities within and outside of the service, such as education and employment.

Patients appeared to enjoy and actively take part in occupational therapy activities. However, some patients thought there should be more activities available at weekends.

We saw evidence that patients views and requests as raised in community meetings and patient council meetings, led to changes within the hospital such as activities provided, and new equipment for the hospital.

Discharge planning was clear for patients nearing transition. External professionals were involved where needed, helping maintain continuity of care.

There was a clear framework for the discussion of important information such as learning from incidents, complaints, audits and alerts and staff met regularly at business team meeting to discuss this. Leadership development opportunities were available, including opportunities for staff below ward manager level. Some staff raised concerns about staffing numbers, discrimination, and a divide between the medical and nursing teams.

Most staff were up to date with their mandatory training courses as at the time of the inspection with compliance of 91%.