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Hutton Village Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 5 September 2020

Hutton Village Care Home is a nursing home which caters for up to 40 older people. Care is provided over two floors in a spacious building with large accessible gardens.

We found the following examples of good practice.

The registered manager was very proud of the team at the service and how all staff had pulled together throughout the pandemic to provide safe care to people.

We saw staff had been provided with all the PPE required in-line with government guidelines. Staff had received training in the correct use of PPE and were up to date with their infection control training.

Protocols had been put in place for staff to follow to keep people safe. This included easy to follow guidance on how to clean specific areas of the environment effectively and with the correct cleaning products. This meant all staff could take responsibility for good infection control practices.

The chef had implemented protocols in how food and drinks were provided to people to ensure this was done as safely as possible to protect people and kitchen staff.

When needed people were shielded from others to protect them from the risk of contracting coronavirus.

Staff supported people’s well-being by arranging video calls to their relatives. The activities co-ordinator spent as much time as they could with people to keep their morale raised. Activities continued such as individual quizzes, nail painting and hairdressing to help people to feel good. The activities co-ordinator also produced videos to share with relatives.

The registered manager had implemented robust risk assessments and protocols to support people to have visits from family members. The protocols followed good practice guidance to allow visits to happen safely.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 5 September 2020

The service was providing effective infection control measures to keep people safe.

Effective

Good

Updated 5 September 2020

Caring

Good

Updated 5 September 2020

Responsive

Good

Updated 5 September 2020

Well-led

Good

Updated 5 September 2020