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Inspection Summary


Overall summary & rating

Good

Updated 12 September 2020

Ashley House Care Home is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Ashley House Care Home is a care home with nursing which provides accommodation, personal care and nursing care for up to 44 people older people. At the time of our inspection 33 people were living there.

We found the following examples of good practice at Ashley House Care Home.

• The service had set up a covered area in the enclosed garden for people’s visitors. A clear screen between people and their visitor was in place to reduce the potential risk of spread of infection.

• Visitors were required to book appointments to see people to ensure visits were spread out. This was to reduce the potential risk of Covid-19 transmission between visitors and to allow the staff team to clean and sanitise the visiting area between visits.

• A manager oversaw the visits for each day to ensure guidance was followed and visits could go ahead safely for people and their visitors.

• Hand hygiene training was provided on site by deputy manager. A blue light torch was used to do spot checks to reinforce the importance of good hand hygiene to staff.

• One person wished to move into the care home from their own home. Testing for Covid-19 was required but not available for the person in the community. The care home arranged a test on their behalf and so enabled the person to move in.

• People were supported to stay socially engaged and not to become lonely. Staff helped people keep in touch with family members and friends and to join in socially distanced group activities or one to one conversations with a staff member.

• To improve infection control the care home had started using an anti-bacterial ‘fogger’ in recently vacated rooms to reduce risks before staff started cleaning.

• People’s and staffs’ temperatures were checked twice daily, as well as monitoring for other Covid-19 related symptoms.

• People moving into the home were isolated for 14 days as a precaution. Effective measures were in place, such as a dedicated staff team and a suitable individual room to reduce the potential spread of any infection.

Inspection areas

Safe

Good

Updated 12 September 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 12 September 2020

Caring

Good

Updated 12 September 2020

Responsive

Good

Updated 12 September 2020

Well-led

Good

Updated 12 September 2020