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Inspection Summary


Overall summary & rating

Good

Updated 11 July 2018

Rosevale is a residential care home for up to 44 older people, including people who are living with dementia. It is located a short drive from the city of York, in the village of Wigginton and has enclosed mature landscaped gardens. Off road parking is available at the front of the building for visitors.

At our last inspection we rated the service Good. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

This inspection took place on 22 and 24 May 2018 and was unannounced. 34 people were using the service at the time of our inspection.

There was a registered manager in post. Staff spoke positively about the management and leadership of the home.

Risks to people were assessed and action taken to reduce them. There were systems and processes in place to protect people from the risk of harm. Staff were able to tell us about different types of abuse and were aware of action they should take if they had any concerns.

Medicines were stored, administered and recorded safely. The premises were clean and well maintained.

There were enough staff to meet people’s needs. Appropriate checks had been undertaken before staff began work to ensure they were suitable to work in a care setting. Staff received training, supervision and appraisal to give them the skills and knowledge they needed to meet people's needs.

People were provided with a varied and nutritious diet. Staff sought advice from healthcare professionals when they had any concerns about people’s health, and people had access to healthcare professionals and services.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff treated people with dignity and respect. We observed warm, friendly interactions between staff and people who used the service and it was evident staff knew people well. Relatives and visitors spoke positively about how caring staff were.

Care plans were in place to give staff the information they needed to support people in line with their preferences and needs. People were able to take part a good range of activities and entertainment at the home. They were also supported to go out locally and could make use of the pleasant gardens at the home.

The provider had a policy in place for responding to people's concerns and complaints. People and staff were asked for their views in meetings and surveys. There was a quality assurance system and audits to identify any issues and drive improvement.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 11 July 2018

The service remains Good.

Effective

Good

Updated 11 July 2018

The service remains Good.

Caring

Good

Updated 11 July 2018

The service remains Good.

Responsive

Good

Updated 11 July 2018

The service remains Good.

Well-led

Good

Updated 11 July 2018

The service remains Good.