The Care Quality Commission
  • Dentist
  • Dentist

Basildon Dental Practice

The Dental Surgery, Southview Road, Vange, Basildon, Essex, SS16 4XP (01268) 553315

Provided and run by:
Amar Dave And Rahul Patel

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 30 July 2025.

We found the practice had met regulations.

In general, the practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Basildon, Essex and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 2 principal dentists, 2 associate dentists, 3 dental nurses, 4 trainee dental nurses, 1 dental hygienist, 1 receptionist and the practice manager who was also a registered dental nurse. We gathered feedback from staff and spoke to a range of staff during our inspection, including 4 dentists, 3 dental nurses, and the practice manager.

22 January 2015

During a routine inspection

The inspection took place on 22 January 2015 as part of our national programme of comprehensive inspections. This practice had not previously been inspected. This practice was registered in April 2014 and this was the first inspection undertaken since that date.

Basildon Dental Centre provides primary dental care mainly for NHS patients but dental treatment is available for a small number of private patients. The practice team includes three dentists, supported by a number of full and part-time dental nurses, a practice manager and two receptionists.

The practice shares the building with another dental practice, separately registered with the Care Quality Commission. This is an entirely separate entity but both practices do share the decontamination facilities. The reception desk is shared but it operated by staff from each practice. Clear signs are displayed and different uniforms worn by each practice.

Prior to our inspection we left some CQC comment cards for patients to complete about their experience of the practice. We reviewed the 48 that had been completed. Patients had made positive comments about the practice and were very satisfied with the care and treatment received from the dentists and the way they were treated by all of the staff working there. Patients we spoke with on the day of the inspection said that staff were kind and caring, explanations about care and treatment options were clearly described to them.

The practice had carried out a patient survey in May 2014. This reflected that patients thought the services provided were either good or very good and felt that the practice was clean and hygienic.

We found that the practice provided safe care and treatment that met patient’s needs. The premises, equipment and infection control procedures were effective and followed published guidance. Staff were kind and caring and the dentists and dental nurses provided effective treatment that met their needs.

We found that staff responded to patients needs and provided individualised care and clear explanations. The practice responded to the needs of patients and tailored their services accordingly. The practice was well-led with staff aware of their responsibilities and how their role linked to the vision and objectives of the practice. Staff working there felt supported and said that it was a nice place to work.

22 January 2015

During a routine inspection

The inspection took place on 22 January 2015 as part of our national programme of comprehensive inspections. This practice had not previously been inspected. This practice was registered in April 2014 and this was the first inspection undertaken since that date.

Basildon Dental Centre provides primary dental care mainly for NHS patients but dental treatment is available for a small number of private patients. The practice team includes three dentists, supported by a number of full and part-time dental nurses, a practice manager and two receptionists.

The practice shares the building with another dental practice, separately registered with the Care Quality Commission. This is an entirely separate entity but both practices do share the decontamination facilities. The reception desk is shared but it operated by staff from each practice. Clear signs are displayed and different uniforms worn by each practice.

Prior to our inspection we left some CQC comment cards for patients to complete about their experience of the practice. We reviewed the 48 that had been completed. Patients had made positive comments about the practice and were very satisfied with the care and treatment received from the dentists and the way they were treated by all of the staff working there. Patients we spoke with on the day of the inspection said that staff were kind and caring, explanations about care and treatment options were clearly described to them.

The practice had carried out a patient survey in May 2014. This reflected that patients thought the services provided were either good or very good and felt that the practice was clean and hygienic.

We found that the practice provided safe care and treatment that met patient’s needs. The premises, equipment and infection control procedures were effective and followed published guidance. Staff were kind and caring and the dentists and dental nurses provided effective treatment that met their needs.

We found that staff responded to patients needs and provided individualised care and clear explanations. The practice responded to the needs of patients and tailored their services accordingly. The practice was well-led with staff aware of their responsibilities and how their role linked to the vision and objectives of the practice. Staff working there felt supported and said that it was a nice place to work.