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Inspection Summary


Overall summary & rating

Good

Updated 17 March 2021

Silver Court is a care home without nursing which is registered to provide a service for up to 42 people aged 65 and over who require assistance with personal care. At the time of the inspection 33 people were living at the home. People living at the home had a variety of care and support needs, such as dementia and physical disabilities. The service is provided from a single purpose built residence offering single occupancy en-suite rooms.

We found the following examples of good practice.

People were well supported by staff to have telephone and internet contact with their family and friends. There were technology champions amongst the staff who promoted and supported residents with technology solutions. The service facilitated in person visits in a manner which minimised the risk of infection spread, including outside visits.

Plans were in place to isolate people with COVID-19 to minimise transmission. The service had good supplies of personal protective equipment (PPE) that were readily available in stations throughout the service.

Visitors were asked screening questions and to sanitise their hands when they arrived. Visitors were also provided with appropriate PPE prior to entering the home.

Staff had received training on how to keep people safe during the COVID-19 pandemic and staff and residents were regularly tested for COVID-19. The building was clean and free from clutter. Internal gates within the gardens had been removed to reduce the number of high touch areas.

Staff ensured people’s welfare had been maintained and they had sufficient stimulation, such as themed crafts, quizzes and music sessions. Activities were often repeated to enable smaller groups to participate.

Smaller themed seating areas had been created in different areas of the home, for example one small seating area was decorated like a library and had a selection of books available for residents.

Inspection areas

Safe

Good

Updated 17 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 17 March 2021

Caring

Good

Updated 17 March 2021

Responsive

Good

Updated 17 March 2021

Well-led

Good

Updated 17 March 2021