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Inspection Summary


Overall summary & rating

Good

Updated 2 October 2020

Rose Court provides accommodation, personal care and support for up to 48 people. At this inspection there were 40 people living at the service. Care and support was provided for people across three floors, some of whom were living with dementia.

We found the following examples of good practice.

¿ Measures were in place to help reduce the risk of visitors catching or spreading infections. The provider was only allowing essential visitors into the building and relatives visits were conducted via a separate entry and exit point. The garden area had been arranged for socially distanced visits and the internal environment was also arranged for social distancing among people using the service. The provider arranged for relatives to sanitise their hands and wear masks before they met people. These measures had been communicated to relatives in writing and tablets were available for virtual meetings where relatives could not attend in person.

¿ The provider ensured there was enough Personal Protective Equipment (PPE) available for staff and visitors and there was a separate area available for the donning and doffing of PPE. All staff had received training in infection control procedures.

¿ Appropriate systems were in place when people were admitted to the home. All residents were assessed virtually or on the phone and were required to undertake a test for Covid 19 before moving into the home. Upon entry they were also required to undertake a period of isolation as a further precautionary measure before undertaking a further Covid 19 test to ensure they were free from infection before interacting with other people.

¿ The provider had implemented a programme of testing for both people using the service and staff which all parties participated in. At the time of our inspection, nobody using or working at the service had tested positive for Covid 19. Staff were restricted to the same area of the building to minimise the risk of spreading infections.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 2 October 2020

Details are in our safe findings below.

Effective

Good

Updated 2 October 2020

Caring

Good

Updated 2 October 2020

Responsive

Good

Updated 2 October 2020

Well-led

Good

Updated 2 October 2020