Updated 8 May 2025
Date of inspection: 07 October to 09 October 2025.
Godiva Lodge is a residential care home providing personal care for up to 40 people. The service provides support to older adults some of whom are living with dementia. At the time of our inspection 34 people were living at the home.
The last rating for this service was good (report published 05 September 2018). We undertook this inspection to review the quality of the service and to ensure it met regulations.
Improvement was needed to ensure records for prescribed medicines administered via a patch were completed. Quality and monitoring systems were not always effectively operated or embedded to identify, manage and mitigate some environmental risks. For example, exposed pipes and topical medicines not being stored safely.
Risks associated with people’s care were assessed and staff understood their responsibilities to keep people safe. Staff supported people in the least restrictive way possible and in their best interests.
Staff were recruited safely and had completed the training required for their roles. Staff felt valued and supported by the management team and enjoyed working for the provider.