You are here

Inspection Summary


Overall summary & rating

Good

Updated 2 October 2020

Bluegrove House provides accommodation, personal care and support for up to 48 people. At this inspection there were 39 people living at the service. Care and support was provided across three floors for people, some of whom were living with dementia.

We found the following examples of good practice.

¿ Measures were in place to minimise the risk of visitors catching or spreading illness. The provider had clear entry and exit points for visitors who were required to disinfect, and provided with face masks. The provider ensured visits were conducted at a 2 metre distance and staff were nearby to support people and their relatives to adhere to these procedures. The provider had communicated these measures through relatives meetings as well as in writing, but there were also signs both outside the building and within communal areas to remind people. The internal environment was arranged to accommodate social distancing and there were tablets within the home for conducting virtual meetings.

¿ The provider had full access to Personal Protective Equipment (PPE) and there was a designated area for the donning and doffing of PPE. Staff had received appropriate training in infection control procedures both internally and from external providers and had explained the need for PPE to be worn to people using the service.

¿ The provider had implemented a programme of testing for both people using the service and staff which all parties participated in. At the time of our inspection, nobody using or working at the service had tested positive for Covid 19. Staff were restricted to the same area of the building to minimise the risk of spreading illness.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 2 October 2020

Details are in our safe findings below.

Effective

Good

Updated 2 October 2020

Caring

Good

Updated 2 October 2020

Responsive

Outstanding

Updated 2 October 2020

Well-led

Good

Updated 2 October 2020