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Inspection Summary


Overall summary & rating

Good

Updated 26 March 2021

Bethune Court is a residential home that provides personal care for up to 45 older people. At the time of the inspection there were 27 people living at the service. People were living with a range of needs associated with the frailties of old age and some people were living with dementia.

We found the following examples of good practice.

People were well supported by staff to maintain contact with their family and loved ones. People had been supported with video calls when visiting was not possible. The service facilitated in- person visits in a manner which minimised the risk of infection spread. A dedicated visiting room was well laid out with a screened area for relatives to undertake Lateral Flow Devices (LFD) tests before the visit commenced.

The providers contingency planning and effective infection control procedures had ensured that the outbreak was well managed.

The provider had sensitively considered people’s anxieties and emotional wellbeing following the outbreak of Covid 19. Staff had supported residents with memorials, shared stories and remembrance to give an opportunity for those to grieve and come together.

The registered manager had created three Infection Control Champions to ensure staff were upskilled in Infection Prevention Control (IPC) measures and to bring best practice to the home. Care staff who had undertaken IPC champion training completed weekly quality assurance checks and shared good practice with staff to ensure IPC procedures were being followed.

Inspection areas

Safe

Good

Updated 26 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 26 March 2021

Caring

Good

Updated 26 March 2021

Responsive

Good

Updated 26 March 2021

Well-led

Good

Updated 26 March 2021