Updated 22 December 2023
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
The inspection was carried out by 1 inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Service and service type:
Beechfield Lodge is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
At the time of our inspection, there was a registered manager in post.
Notice of inspection:
This inspection was unannounced. Inspection activity was carried out between 21 November and 5 December 2023. We visited the home on 21 and 23 November 2023.
What we did before the inspection:
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return (PIR). This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. We used all this information to plan our inspection.
During the inspection:
We spoke with 4 people who used the service and 2 relatives about their experience of the care provided. We also spoke with 9 members of staff including the registered manager, deputy manager, district manager and 6 care staff.
We reviewed a range of records. This included 5 people’s care plans, 2 staff recruitment files, staff training records and records associated with the provider's quality monitoring systems.