• Residential substance misuse service

Gloucester House

Overall: Good read more about inspection ratings

6 High Street, Highworth, Swindon, Wiltshire, SN6 7AG (01793) 762365

Provided and run by:
The Salvation Army Social Work Trust

Assessment report published 6 October 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We assessed Gloucester House on 23 June 2026.

During our last assessment of Gloucester House in November 2021, we rated it as requires improvement. At this assessment, the rating changed to good.

At the last assessment, we told this service it must ensure that staff are up to date with their mandatory training. The service had now improved in this area, introducing systems for maintaining oversight of staff compliance with mandatory training. All staff were compliant with mandatory training. At the previous assessment, we told this service it must ensure that there are robust governance and oversight processes in place to effectively monitor the quality of care being delivered. The service had now developed an action plan for improving its governance and oversight and had adhered to the action plan.

Gloucester House was registered with CQC in January 2011 to deliver the following regulated activity: Accommodation for persons who require treatment for substance misuse. The service had a Registered Manager in place since March 2026.