• Care Home
  • Care home

Smithy Forge

Overall: Good read more about inspection ratings

3a Norton Village, Norton, Runcorn, Cheshire, WA7 6PZ (01928) 790986

Provided and run by:
D & L Price

All Inspections

During an assessment under our new approach

Our view of the service

About the service

Smithy Forge is a care home. There were 2 people using the service at the time of the inspection, with 1 person receiving a regulated activity.

Who the service is for

This is a specialist service for people with a learning disability and autistic people. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted.

Key findings

We carried out this assessment on 9 July 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.

People were supported by staff, who had the skills and knowledge to provide effective support. Many of the staff team had worked at the service for a long time, so people were supported by staff who knew their needs exceptionally well. People told us how highly they thought of staff and how much they valued having a key worker. A relative confirmed staff were caring and how this made them feel their loved one was cared for in a safe and compassionate way.

People received their medicines when they needed them, and by staff who were trained and competent.

Staff understood their responsibility to safeguard people from the risk of abuse; they were knowledgeable about what concerns they would need to report and to whom.

Risks to people were identified and risk assessments had been carried out to manage and mitigate risks.

People had opportunities to spend time at the service prior to moving in, this was part of the assessment process, and helped people transition more seamlessly. An external professional who worked with the service commented how staff positively supported and engaged with both people and their families during the transition process.

People were supported to have maximum choice and control over their lives. Wherever possible, people were at the centre of the planning and review of their support; to help ensure they received person centred care in line with their preferences, choices and needs. People told us they were consistently offered choice.

People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. In care homes, this can be done through a procedure called the Deprivation of Liberty Safeguards (DoLS), which is part of the Mental Capacity Act 2005 (MCA). We checked whether the service was working within the principles of the MCA and how they managed DoLS within the service. Staff and management worked within the principles of the Mental Capacity Act 2005 (MCA). Deprivation of Liberty Safeguards (DoLS) authorisations were appropriately applied for and overseen. People were not subject to unlawful or excessive restrictions they had choice control and freedom over their lives. A member of staff confirmed, “People living here have choices every day, we support people in making choices, to do the things they want to do.”

People were supported by caring and compassionate staff who promoted choices in a way people understood. We observed staff spoke to people with warmth and dignity. Staff promoted people’s independence in all areas of their life to ensure people lived the life they wanted. A member of staff told us, “This is what it is all about, we are supporting people to live their best lives and to do what they want to do, and this respects their independence.”

The provider’s vision was shared and adopted by staff. This focused on person centred care, independence and advocating for the best possible care for people. A member of staff commented, “When I am coming to work, I feel like I am coming to see family. We work very well as a team.”

 

 

12 January 2018

During a routine inspection

Smithy Forge is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service is registered to provide accommodation for up to six people who require support and care with their daily lives.

At the last inspection the service was rated Good. At this inspection we found the service remained Good.

We spoke with three people who lived in the home who all gave positive feedback about the home and the staff who worked in it.

Staff spoken with and records seen confirmed training had been provided to enable them to support the people with their specific needs. We found staff were knowledgeable about the support needs of people in their care. We observed staff providing support to people throughout our inspection visit. We saw they had positive relationships with the people in their care as they had been supporting them for a long time as there had been no staffing changes and no new people coming to live in the home for over 10 years.

We found medication procedures at the home were safe. Staff responsible for the administration of medicines had received training to ensure they had the competency and skills required.

The registered manager understood the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). This meant they were working within the law to support people who may lack capacity to make their own decisions. We saw that people were supported to make their own decisions and their choices were respected.

Care plans were person centred and driven by the people who lived who lived in the home. We saw clear one page profiles that gave clear information about the most important aspects of their care for that person. They detailed how people wished and needed to be cared for. They were regularly reviewed and updated as required.

The registered manager and the provider used a variety of methods to assess and monitor the quality of the service. These included regular audits of the service and staff meetings to seek the views of staff about the service. The staff team were consistent and long standing. They demonstrated that they were committed to providing the best care possible for the people living in the home.

20 November 2015

During a routine inspection

This inspection took place on the 20 November 2015 and was unannounced.

Smithy Forge is a detached modern house in a residential neighbourhood, providing care for six adults with a learning disability. It is close to local community facilities including shops, churches and leisure facilities. It has good access to public transport including bus routes and train station.

The home has a registered manager who has been in post since the home opened. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Prior to this inspection we received feedback from the local authority who commissioned the care for five of the people who lived in the home. They told us that they thought the care was good.

We found that the experiences of people who lived at the home were positive. People told us they felt safe living at the home, staff were kind and they liked living there.

People were safeguarded from abuse and the risk of abuse because staff knew what constituted abuse and who to report it to.

People were supported to be as independent as they were able to be through the effective use of risk assessments and the staff knowledge of them.

There were enough suitably qualified staff who had been recruited using safe recruitment procedures to maintain people’s safety and to support people in hobbies and activities of their choice. Staff felt supported to fulfil their role effectively through regular support, supervision and training applicable to their role.

People’s medicines were stored and administered safely by trained staff.

People’s mental capacity had been assessed and staff knew how to support people in a way that was in

their best interest and was the least restrictive. People and their representatives were involved in decisions relating to their care, treatment and support. Care was planned and delivered based on people’s preferences and regularly reviewed.

People were supported to have a healthy diet and could choose what they would like to eat and drink.

People had access to a range of health professionals and staff supported them to attend health appointments when necessary.

People were treated with kindness and respect and were consulted about how the service was run. They had opportunities to be involved in the community and to participate in hobbies and interests of their choice.

The registered providers demonstrated a commitment to continuous improvement and had systems in place to monitor the quality of the service.

18 April 2013

During a routine inspection

We spoke with all six of the people living in the home; all of them told us that they liked living there and that the staff members supporting them were good. Everyone in the home spent some of their time participating in activities that they had chosen; these included, helping in a day nursery and attending computer classes. They told us that they really enjoyed doing this.

We spoke with the staff members on duty during the visit. They were knowledgeable about the different needs of the people living at Smithy Forge and how they showed their feelings and views.

Menus and shopping for food were planned and undertaken with the people who lived in the home on a weekly basis. This was done by discussing likes/dislikes and what people felt like eating. This provided a very flexible menu for people.

Policies and procedures were in place to help ensure that people's medication was being managed appropriately and that they were being given their medicines as prescribed.

Information about the safety and quality of service provided was gathered on a continuous and ongoing basis from feedback from the people who used the service.

26 July 2012

During a routine inspection

The people using the service who were able to tell us said that they were happy living in the home. Comments included; 'It is perfect', 'Its lovely here', 'It's great here'.

We spoke with all six of the people living in the home at the time; all of them told us that they liked living there.

Although we did not receive any direct comments regarding staff recruitment during this visit. We did observe that the relationships between the people using the service and the staff members were warm and relaxed.