You are here

All reports

Inspection report

Date of Inspection: 14 January 2014
Date of Publication: 22 February 2014
Inspection Report published 22 February 2014 PDF | 93.55 KB

Overview

Inspection carried out on 14 January 2014

During a routine inspection

People who lived in the home, relatives and a visiting professional told us that they felt people’s needs were met. However people who lived in the home told us there were no activities as there were not enough staff. One person told us that as no staff were available they walked to the bathroom and back several times a day for physical exercise.

We observed that staff were polite with people who lived in the home and people told us that staff were “Polite and kind”. We saw that people’s choices were recorded in their care files, staff were able to evidence how they supported people to make choices.

There was a care planning system in place to support people with meeting their needs. However not all of these were up to date. We saw that the home liaised with other professionals, for example GP’s to help ensure that people’s needs were met.

The manager informed us that a large amount of the people who lived in the home required support with dementia needs. However, we found that staff had not undertaken training in this or other specialised areas and had not completed training over the last year.

When we looked at staffing levels there were three care staff on duty each morning, although one of these was allocated to undertake domestic duties. There was not an activities person employed in the home.

There were quality assurance system to help check that people’s needs were being met and these included surveys of people who lived in the home; audits of all recorded accidents, staff meetings and up to date maintenance of the home.