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Inspection report

Date of Inspection: 27 April 2011
Date of Publication: 28 June 2011
Inspection Report published 28 June 2011 PDF | 110.55 KB

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Overview

Inspection carried out on 27 April 2011

During a routine inspection

People told us they had been well cared for, felt respected and had made their own decisions where possible. They said they would have preferred to stay at home, but had received the care and support they needed.

They said they had been satisfied with the medication and financial arrangements in place, had been well fed and nourished and felt safe and protected from harm.

People said they had liked their bedrooms and been satisfied with the cleanliness of the home. They had had their needs met with the use of appropriate equipment although one person had found the lifting hoist to be uncomfortable. They said no one had had any cause to complain, but that they all knew who to complain to if necessary.