You are here

Archived: Kivernell Care Limited

All reports

Inspection report

Date of Inspection: 16, 20 December 2010
Date of Publication: 26 October 2011
Inspection Report published 26 October 2011 PDF

Contents menu

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

Although the agency is not responsible for the provision of food it takes this into account as part of agreed care packages. Care is taken to ensure that nutritional and hydration needs are addressed in ways which meet the needs of those using the service. On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

While the agency is not responsible for the provision of food and drink, these are taken into consideration as part of the care provided. Attention was given to ensure that time was available to support people. People got the food they liked and needed as part of the overall care package. An example from a carer described how his partner needed extra support and time whilst eating and the carer ensured that this was done. When shopping was undertaken, the choices requested by the individual were taken into consideration. One relative told us that her mother was not able to eat because the dental fixtures did not fit. This was resolved by the care worker and she was supported in getting this fixed so she could eat.

Other evidence

We viewed the records of four people who use the service to check how nutrition and hydration needs were taken into account and found them all well documented. The staff shared examples on how the diverse needs of people who use services are taken into account.