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Inspection report

Date of Inspection: 7 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF

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People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

Our judgement

People can be confident that their records are stored securely to protect their wellbeing.

User experience

There were no specific comments made by people who use the service with regards to this outcome.

Other evidence

During the visit we looked at a small number of records maintained by staff. These were stored securely. Training records show that staff undertake regular training with records kept of this.