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Inspection report

Date of Inspection: 7 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

Recruitment procedures are not robust enough to ensure people are safe and protected and need improvement.

User experience

Staff spoken to said they had received induction training when they started working in the home. One member of staff said her induction included moving and handling, food hygiene, health and safety and care in the home.

Other evidence

Some areas of the recruitment procedure are satisfactory but others are not. Some staff files were checked. Some had a full work history but others did not. One person had only partially completed the application form. The references taken up for some staff were not appropriate - one member of staff had a reference from a close relative. One person did not have reference from the last employer but from someone else. Where a reference was not positive, there had been no action taken to get a further reference or no evidence of any assessment of risk regarding employing someone with a poor reference. ISA checks and criminal records bureau disclosure were in place and a staff induction is carried out when staff start working in the home.

There are recruitment related policies and procedures in place and staff are aware of these.