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Archived: The Yachtsman Rest Home

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All reports

Inspection report

Date of Inspection: 7 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

The care service is coordinated to support people living in the home.

User experience

There were no specific comments made by people who use the service with regards to this outcome.

Other evidence

Discussion with the manager and staff members confirmed that people have access to their General Practitioner and other health and social care professionals. There have been some issues of concern in recent months but these issues have been addressed in the main and most health and social care professions felt that The Yachtsman were providing an effective service.

There have been several visits from health and social care professionals in recent months regarding concerns about care. However most of the concerns have been dealt with. We spoke to some who said they were satisfied with the care now provided at The Yachtsman and that Senior staff ask for and take advice when needed.

One health and social care profession said that relationships with the home were good and they listened to advice and acted on it.