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Inspection report

Date of Inspection: 14 January 2014
Date of Publication: 23 January 2014
Inspection Report published 23 January 2014 PDF | 79.65 KB

Overview

Inspection carried out on 14 January 2014

During a routine inspection

We spoke with five people who told us they felt the staff were "kind and respectful" they told us they felt involved with planning their care and that they could make changes if they wished. People told us that they liked the activities the home provided and that they felt it was "a wonderful place". They told us they felt the staff were well trained and they got to know them really well.

We spoke with four staff who told us they felt well supported to do their job, they told us they did a variety of training and visited other homes within the company to further their training which they felt was really good. The staff told us they gave people choice and that they read the care plans to help them know the "capabilities" of each person. We observed the staff in the home and saw that they were kind and caring towards people and the staff were able to tell us people's individual preferences regarding their personal care and daily routines.

The manager gave us a tour of the home we saw that there were a variety of areas for people to spend their time including quiet areas, a television room, a garden room and the garden. Each area was themed with the decoration to enable people with dementia recognise their surroundings. We saw the garden and saw that it was secure so that people were able to use it freely and a private area was available for people to use with their families.