You are here

Inspection Summary


Overall summary & rating

Good

Updated 2 December 2020

About the service

Washington Grange accommodates 40 people with personal care needs in a purpose-built building. Some of the people were living with dementia. On the day of our inspection there were 34 people using the service.

We found the following examples of good practice:

• Appropriate measures were in place at the entrance and inside the home to prevent visitors from spreading infection. All visitors were required to wear appropriate personal protective equipment (PPE) and follow good hand hygiene practices.

• There were sufficient stocks of PPE. There was clear signage on the correct use of PPE and handwashing techniques, and staff had received appropriate training in infection prevention and control.

• The environment was very clean and additional cleaning was taking place of frequently touched surfaces. Some minor changes had been made to the layout of furniture to encourage and support social distancing.

• Staff supported people’s social and emotional wellbeing. National visiting restrictions were in place at the time of the inspection, so people were supported to keep in touch with their family members via video or telephone calls.

• The provider and registered manager ensured staff were fully supported to maintain their wellbeing. The registered manager kept up to date with the latest guidance and ensured this was communicated to staff.

Further details can be found in the key question below.

Inspection areas

Safe

Good

Updated 2 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 2 December 2020

Caring

Good

Updated 2 December 2020

Responsive

Good

Updated 2 December 2020

Well-led

Good

Updated 2 December 2020