Field House

Updated 14 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

This inspection took place on 30 October 2020 and was announced.

Updated 14 November 2020

About the service

Field House provides accommodation and Nursing or personal care for up to 20 people. On the day of our inspection, 18 people were receiving services, some of whom were living with dementia.

People’s experience of using this service and what we found

People’s risks were managed in a safe way and staff knew how to protect people from the risk of harm and abuse. The environment was free from risks and hazards. People were encouraged to take positive risks to achieve personal growth and independence.

The provider had effective infection prevention and control procedures in place which staff members followed consistently. Staff members had access to, and used, appropriate personal protection equipment.

Staff members were trained and assessed as competent before supporting people with their medicine. Where it was appropriate people were supported to manage their own medicines.

The provider supported staff in providing effective care for people through person-centred care planning, training and one-to-one supervision.

People were cared for by trained and skilled staff who knew people well. People were treated with kindness and were able to live their lives as they wished as they were given opportunities to express their wishes and feelings, likes and dislikes.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems at Field House supported this practice.

Staff worked well together to meet people’s needs and provide support in a relaxed and homely environment. People had access to healthcare as they needed it and received on-going health care support as part of their assessed needs.

People were supported to maintain a healthy diet by a staff team which knew their individual preferences. People had options regarding their meals and alternatives were provided if required.

People’s individual protected characteristics like age, gender and disability were known, and promoted, by those supporting them.

People were provided with information in a way they could understand.

The provider had systems in place to encourage and respond to any complaints or compliments. The management team and provider had systems in place to identify improvements and drive good care.

The provider, and management team, had good links with the local communities within which people lived.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was ‘Good’ (published 13 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.