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Inspection Summary


Overall summary & rating

Good

Updated 26 March 2021

Brookfield is a 'care home' providing accommodation and personal care for up to 31 older people. At the time of the inspection, 19 people were living at the home.

We found the following examples of good practice.

Staff were observed complying with infection prevention and control (IPC) procedures; staff were wearing the correct PPE and were supported with the required IPC training.

The provider ensured that extra IPC measures were in place to prevent the spread of COVID-19. For instance extra ‘touch point’ cleaning schedules had been implemented.

The home was clean, hygienic and odour free; people, staff and visitors had access to hand sanitizers and wipes throughout the home.

Staffing levels were effectively managed; measures were in place to ensure people were supported by a consistent staff team; no agency staff were required at the home.

All staff and people were engaged in a robust COVID-19 testing regime; measures and protocols were in place to ensure that any symptomatic / positive cases of COVID-19 were immediately identified.

Relatives and loved ones were supported to maintain contact with people living at Brookfield. Regular phone calls and Skype calls were taking place; the provider had also created a safe space for dedicated visits to take place indoors.

The provider ensured that all relevant COVID-19 procedures and arrangements were effectively communicated with the registered manager, who then disseminated information to the staff team.

There was a dedicated COVID-19 IPC lead in place; they ensured that processes, procedures and policies were being followed.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 26 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 26 March 2021

Caring

Good

Updated 26 March 2021

Responsive

Good

Updated 26 March 2021

Well-led

Good

Updated 26 March 2021