You are here

Hilton Park Care Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 24 March 2021

Hilton Park Care Centre is a care home without nursing, which accommodates up to 93 older people, some of whom live with dementia. There were 74 people living at the service when we visited.

We found the following examples of good practice:

Staff made sure that people were protected against the transmission of infection from visitors by scheduling visits, limiting areas that could be accessed and being available to escort visitors. Staff put appropriate actions into place to make sure people were admitted safely into the service.

Staff had enough personal protective equipment, such as masks, gloves and aprons, and had supported people so that they also understood the need for this.

Regular COVID-19 testing was carried out to make sure action could be taken quickly to keep people safe.

The home was clean and staff had increased cleaning of frequently touched surfaces to reduce the risk of transmission of infection. Staff adapted the layout of communal areas to support people to social distance from each other.

The provider made sure staff and the manager received enough support during the pandemic and when additional staff were needed. Additional risk assessments were completed for staff at increased risk of catching COVID-19 and actions put into place to reduce risks to them.

Inspection areas

Safe

Good

Updated 24 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 March 2021

Caring

Good

Updated 24 March 2021

Responsive

Good

Updated 24 March 2021

Well-led

Good

Updated 24 March 2021