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Inspection Summary


Overall summary & rating

Good

Updated 19 May 2021

About the service

The Epsom Beaumont is a care home providing nursing and personal care for up to 55 people in one adapted building. At the time of the inspection there were 45 people living in the home with a variety of care needs and some people who were also living with dementia.

People’s experience of using this service and what we found

People felt safe living at the home. Staff knew how to safely support people and understood what they needed to do if they thought someone was at risk of harm. Risks to people were appropriately assessed and managed to reduce the risk of harm to people.

Care was provided by a sufficient number of staff who understood people's needs and wishes. Staff received training to help them carry out their roles and were supported by an experienced and skilled management team.

People were supported with their medicines and these were appropriately monitored. The home was kept clean and tidy. People were protected from infections and staff were observed carrying out effective infection control procedures. The service continually looked for opportunities to learn and improve to provide care of a high standard.

The registered manager had good oversight of the service and people spoke positively about how the home was run. People felt able to raise concerns and were confident that action would be taken. The service had good working relationships with other healthcare professionals to ensure the best outcomes were achieved for people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection -

The last rating for this service was Good (published 1 August 2017). The service remains Good.

Why we inspected

The inspection was prompted in part due to concerns received about staffing levels. A decision was made for us to inspect and examine those risks.

We received concerns in relation to staffing levels. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

The overall rating for the service has remained Good. This is based on the findings at this inspection.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the Safe and Well-Led sections of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for The Epsom Beaumont on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 19 May 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 19 May 2021

Caring

Good

Updated 19 May 2021

Responsive

Good

Updated 19 May 2021

Well-led

Good

Updated 19 May 2021

The service was well-led.

Details are in our well-Led findings below.