26 November 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
This inspection took place on 29 October 2020 and was announced.
26 November 2020
About the service
Cheverton Lodge is a residential home providing care for up to 52 predominantly older people with one floor accommodating younger adults with long term disabilities. There were 50 people living at the home at the time of this inspection. Each person had their own room and shared communal facilities which provided people with ample space in different lounge and dining areas, as well as in the garden.
People’s experience of using this service and what we found
People were kept safe from harm and if any concerns about people’s wellbeing arose the service took the necessary steps to respond. Staff knew what they should do to minimise the risks that people faced but did not restrict people’s right to take reasonable risks.
The service understood people’s needs and planned their care well. The care provided was inclusive of people using the service and their families and care was planned in consultation with people.
Staff were caring. People we spoke with told us this and we observed the easy and relaxed way in which people using the service, their relatives and visitors all interacted with staff.
The service was responsive to people’s current and changing needs. People were respected as individuals.
Management of the home was complimented repeatedly and the way in which the service was run received a lot of praise from people, their relatives and stakeholders. The way in which the service operated was kept under review by the provider. There was recognition of when things needed to improve and change, action was taken, and there was also recognition of when things went well.
People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (Inspection report published on 9 May 2017). At this inspection the service remained good.
Why we inspected
This was a planned inspection based on the previous rating.
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.