We carried out a review of the data available to us about Beaumont House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Beaumont House, you can give feedback on this service.
About the service
Beaumont House is an Extra Care service providing personal care to 55 people at the time of the inspection.
People’s experience of using this service and what we found
Right Support: The model of care and setting enabled people to exercise choice, control and independence in their own lives. Despite people living within their own self-contained apartments, the service proactively fostered community and companionship, both for neighbours within Beaumont House, and within the local area more widely. This included through links to support groups, advocacy, charities, and local amenities.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Care is extremely person-centred and promotes people’s dignity, privacy and human rights, which is at the heart of the service provided. Highly motivated staff were exceptionally compassionate, caring and kind, regularly taking proactive steps to enrich people’s lives and build genuine and trusting relationships founded on empathy. The service anticipates people’s needs and recognises distress and discomfort at the earliest stage, offering sensitive and respectful support and care. All staff positively welcome the involvement of advocates and encourage people to explore their care and support options for additional help and advice. Professionals who work with the service describe staff who exceed expectations in supporting good outcomes for people. Awareness of equality and diversity is valued and promotion of this is embedded into the service. As a result, people and staff feel respected, listened to, and influential, with their input and investment leading to innovative practice.
Right Culture: The ethos, values, attitudes and behaviours of leaders and care staff ensured people could lead confident, inclusive and empowered lives. The registered manager described “breaking down barriers”, and proactively worked to create a positive, open culture. This included in relation to protected characteristics.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service under the previous provider was good, published on 26 February 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.