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Archived: The Park Residential and Nursing Home Good

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Inspection report

Date of Inspection: 17 April 2013
Date of Publication: 17 May 2013
Inspection Report published 17 May 2013 PDF

Overview

Inspection carried out on 17 April 2013

During a routine inspection

People told us �It�s lovely here, they take good care of me�, and �If you want anything they will fetch it for you�. One person said �They do everything they can for me, I find it quite alright". We asked people if they knew about their care plans, and they did not.

We observed staff treating people with kindness and dignity. Staff were patient and encouraging when assisting people with their meals. Staff maintained eye contact with people and talked them through each stage of the assistance. People were offered a choice of meal, and alternatives were available. Catering staff had a good knowledge of people�s individual dietary needs.

Care records were not always specific about what moving and handling equipment to use. People�s capacity to make decisions was not always recorded. Care plans were reviewed monthly, although not always updated to reflect changes.

We saw staff supporting people to take their medication. Records did not support people always received their medication as prescribed.

Staff told us they received appropriate training and development. Not all staff were up to date with their moving and handling training. Staff were unclear as to whether they received supervision and how frequently this took place.

We saw records relating to health and safety checks of the building were up to date. We noted the building was not cleaned to a satisfactory standard and not all equipment was in a good state of repair.