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Inspection Summary


Overall summary & rating

Good

Updated 20 July 2019

About the service: Taymer Nursing was providing personal and nursing care to up to 30 people in a single story purpose-built premises. At the time of the inspection 27 people were living there, some of whom were living with life limiting conditions.

The registered manager confirmed that some rooms were double rooms but were only used to accommodate two people when they were a couple.

People’s experience of using this service:

People experienced personalised care, which supported them to feel valued, maintain their skills and interests, and to have a sense of purpose.

The activities coordinator and care staff worked hard to identify ways to provide a range of activities and occupations that appealed to all. Relationships that were important to people were openly encouraged and supported.

Staff treated people kindly and there was a lively and friendly atmosphere in the home. People`s personal information was kept confidential and their dignity and privacy was promoted and respected by staff.

People told us they felt the care and support they received at Taymer Nursing Home was safe and that staff understood their needs very well.

Risks to people were identified and monitored. Clear guidance was in place for staff on how to support people with these risks.

Staff understood their responsibilities to safeguard people from harm and how to report their concerns internally and externally to local safeguarding authorities.

Medicines, including ‘as required’ medicines were managed safely, and staff worked with other healthcare professionals to meet people’s health related needs.

There were enough staff to meet people`s needs. Staff had regular supervision and training in subjects considered mandatory by the provider to develop their skills and knowledge. Recruitment processes were followed to ensure suitable staff were employed to work at the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People had enough to eat and drink and told us they enjoyed their meals.

People and their relatives were involved in discussions about their care.

The provider`s governance systems and processes were effective and supported the registered manager to drive continuous improvements.

Rating at last inspection: At the last inspection the service was rated ‘Good’ (last report published 16 November 2016). At this inspection the overall rating remains good.

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 20 July 2019

The service was safe

Details are in our safe findings below.

Effective

Good

Updated 20 July 2019

The service was effective

Details are in our effective findings below.

Caring

Good

Updated 20 July 2019

The service was caring

Details are in our caring findings below.

Responsive

Good

Updated 20 July 2019

The service was responsive

Details are in our responsive findings below.

Well-led

Good

Updated 20 July 2019

The service was well led

Details are in our well-Led findings below.