You are here

Inspection Summary


Overall summary & rating

Good

Updated 26 July 2018

The inspection took place on 12 June 2018 and was unannounced.

Rectory House is a ‘care home’ for up to 15 people with a learning disability. People in care homes receive accommodation and personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. There were 14 people living at the service at the time of our inspection.

At the last inspection, on 9 June 2017, the service had an overall rating of ‘Good’. This inspection report is written in a shorter format because our overall rating of the service has not changed.

At this inspection we found the service remained ‘Good’.

A registered manager continued to be employed at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities using the service can live as ordinary a life as any citizen.

There continued to be sufficient numbers of staff to meet people’s needs. Staff continued to be appropriately supervised and had the skills and knowledge they needed to support people with learning disabilities. New staff had been recruited safely and pre-employment checks had been carried out.

People continued to be protected from abuse. Staff had undertaken training in safeguarding and understood how to identify and report concerns. Medicines were managed safely and people received their medicines when they needed them. Risks were assessed and there were mitigations in place to minimise risk and keep people safe.

Peoples’ support met their needs. Support plans continued to accurately reflect people’s needs. People were supported to have choice and control of their lives and staff support them in the least restrictive way possible. Staff were aware of people’s decisions and respected their choices.

The service continued to support people to maintain their health and wellbeing. People had access to healthcare services when they needed it and were supported with nutrition and hydration. When people accessed other services such as going in to hospital they were supported by the service and there was continuity of care.

People were treated with respect, kindness and compassion. People were provided with emotional support and reassurance when they needed this. People were supported to maintain relationships with those who were important to them. People’s privacy was respected and they were supported to lead dignified lives.

People were supported to increase their independence and undertake activities of daily living. Where people had identified that they wanted to move to a more independent setting they were being supported to do so.

People were encouraged to express their views and were listened to. There were systems in place to seek feedback from people and their relatives to improve the service. Relatives told us that they were informed about the services’ plans and that communication was proactive.

The service was clean. The environment had been adapted to meet people’s individual needs. Staff were aware of infection control and the appropriate actions had been taken to protect people.

Staff, relatives and community health and social care professionals told us the service was well-led. The registered manager had a clear vision and values for the service which staff understood and acted in accordance with. The service was regularly audited to identify where improvements were needed and actions were taken.

Staff understood t

Inspection areas

Safe

Good

Updated 26 July 2018

The service remains Good

Effective

Good

Updated 26 July 2018

The service remains Good

Caring

Good

Updated 26 July 2018

The service remains Good

Responsive

Good

Updated 26 July 2018

The service remains Good

Well-led

Good

Updated 26 July 2018

The service remains Good