• Hospital
  • Independent hospital


Overall: Good read more about inspection ratings

1 Blythe Road, London, W14 0HG (020) 3795 5811

Provided and run by:
Visithealth Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

1 March 2022

During a routine inspection

Visit Health is an independent community health service that provides blood testing, wound care, ECGs and blood pressure monitoring to patients in their own homes. This was Visit Health’s first inspection.

We rated Visit Health as good because:

  • The service had sufficient staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service managed infection, prevention and control well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well.
  • Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives and had access to good information. Key services were available seven days a week.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.


  • Staff were not having regular 1-1 supervision.
  • We found fire risk assessments for the office base were not completed or up to date and the service had no processes for monitoring who was present at the building.
  • Processes for ensuring equipment was in date needed improvement. We found seven out of date items despite staff carrying out weekly audits on equipment.
  • The provider’s statement of purpose had not been updated following a change in location and did not reflect the regulated activities actually being provided at the time of this inspection.