The Care Quality Commission
  • Doctor
  • Independent doctor

Sk:n - Portsmouth St Georges Square

Overall: Good read more about inspection ratings

Unit 8 St Georges Business Centre, St Georges Square, Portsmouth, Hampshire, PO1 3EZ (023) 9387 4756

Provided and run by:
Lasercare Clinics (Harrogate) Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Sk:n - Portsmouth St Georges Square on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Sk:n - Portsmouth St Georges Square, you can give feedback on this service.

14 February 2020

During a routine inspection

The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We received 22 comment cards from patients. They were consistently positive about the service, describing staff as professional, kind, polite, non-judgemental and caring. Patients also commented on the clinic being well maintained and clean. We did not speak with patients on the day, as there were none attending for services which were in the scope of the regulated activities.

Our key findings were :

  • The service had safety systems and processes in place to keep people safe. There were systems to identify, monitor and manage risks and learn from incidents.
  • There were regular reviews of the effectiveness of treatments and services, and procedures to ensure care and treatment was delivered in line with evidence-based guidelines.
  • Staff treated patients with compassion, respect and kindness and involved them in decisions about their care.
  • There was a clear strategy and vision for the service. The leadership and governance arrangements promoted good quality care.

The areas where the provider should make improvements are:

  • Secure the locked external clinical waste bin.
  • Define the appropriate emergency medicines required for the service.
  • Provide information in a range of appropriate languages and formats.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Car

10 January 2014

During a routine inspection

We spoke with three people who had been treated at Sk:n Portsmouth and they all told us that they were very pleased with the results of their treatment. One person said "they really explained to me the treatment and everything that I needed to know. I chose this place because I know they are good. ' Another person told us "I'm very happy with my treatment I have had a lovely result".

We found that treatment was provided in a clean comfortable environment and that infection prevention measures were in place which ensured the safety of people using the service.

We found that the staff were appropriately trained and supported and that people we spoke with were aware of how to make complaints. We found that people's written records were kept securely and were located promptly when needed.

1 February 2013

During a routine inspection

As part of our inspection, we asked people who used the service about their experiences and reviewed client feedback systems. People described the service as 'thorough' and stated that they trusted the advice provided. They said that treatments were fully described to them and costs, benefits and risks were explained to them prior to treatment. We were told that an assessment was made of progress prior to treatment each visit.

One person told us that the nurse had a 'nice manner' and made sure treatment suited her needs.

We saw that people were treated with respect and involved and supported in decisions about their treatment. Treatment was carried out in a private room and there was evidence that individual needs had been assessed with patients and included in their treatment plans.

Patients were protected from abuse and staff respected their human rights and were cared for by staff with the right knowledge, qualifications and skills to support people. The clinic had systems in place to monitor the quality of the service and used the views of people attending the service to make improvements.