St Joseph's Care Home

Updated 14 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 16 December 2020 and was unannounced.

Updated 14 January 2021

About the service

St Joseph’s Care Home is a residential care home providing personal care for up to 48 people aged 65 and over. some of who may be living with dementia. At the time of this inspection 46 people were living at the service.

St Joseph’s Care Home accommodates people across one building, with a dedicated area for people living with dementia.

People's experience of using this service

People were protected from avoidable harm and abuse by staff. Risks to people's safety had been identified and assessed. Staff were aware of risks to people’s health and wellbeing and worked proactively to keep them safe. People received their prescribed medicines safely and had their medicines reviewed regularly. Cleanliness and hygiene were maintained throughout the home, which reduced the risk of infection. Staff followed the required standards of food safety and hygiene, when preparing, serving and handling food.

Staff had the required skills to meet people’s needs effectively, which led to good outcomes for people’s care and support and promoted their quality of life. Staff received regular appraisal and supervision of their skills and development. People lived in a homely, clean and appropriately adapted environment that supported their needs. The registered manager had worked effectively with local organisations, health and social care professionals and multi-disciplinary teams.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by a staff group who were kind and caring to deliver high quality, personalised care. People and staff had developed meaningful relationships that enabled staff to provide care that met people’s preferences.

People received person-centred support that was responsive to their needs. Staff were aware of how to support people and the risks to their health and wellbeing. People were supported to maintain and develop relationships that mattered to them and protected them from the risk of social isolation and loneliness. People who were at the end of their lives experienced a comfortable, dignified and pain-free death. People were confident their concerns and complaints would be listened to and responded to robustly.

The service was led by a management team who were respected by staff and people, and who led by example. Governance systems in the service supported the quality of care people received and improvement plans continually sought ways to develop the service further. The management team had identified areas for improvement prior to this inspection and were working towards embedding these areas for development.

Rating at the last inspection

At the last inspection on 18 January 2017 the service was rated Good (report published 10 February 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We did not identify any concerns at this inspection. We will therefore aim to re-inspect this service within the published time scale for services rated good. We will continue to monitor the service through the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk