Updated 2 June 2025
Date of assessment: 19 June 2025
Reason for assessment: We wanted to check improvements had been made following our last inspection. We found improvements had been made and feedback acted upon immediately.
St Mary's Nursing Home, Margaret Street, Stone is a care home providing personal and nursing care to older people.
The culture across the service was one of openness and learning, with incidents investigated and lessons used to drive improvement. Medicines were managed safely and though some documentation required updating to reflect best practice, action was promptly taken following the inspection.
Care plans and risk assessments had been developed collaboratively with people, their families, and, where relevant, external agencies. However, some care plans initially lacked consolidated risk assessments. These were put in place following inspection feedback.
The registered manager demonstrated a commitment to delivering high-quality, person-centred care through collaboration, safety, and continuous improvement. Strong partnerships with healthcare professionals were evident and supported safe care delivery.
Staff were enabled to perform their roles efficiently through safe recruitment practices, continuous training, and opportunities for personal development. The registered manager also actively celebrated innovation, with staff taking on champion roles in specialist areas such as oral health, contributing to award winning practice.
The registered manager celebrated diversity ensuring people’s and staff’s individual protected characteristics were respected and celebrated.
The provider was previously in breach of the legal regulation in relation to overall governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation.