Background to this inspection
Updated
16 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. We received information of concern about visiting arrangements at this service. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 2 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection due to it being a small service.
Updated
16 February 2022
This inspection took place on 18 December 2017 and was announced. We gave the provider 48 hours’ notice of the inspection. This was to ensure someone would be available to speak with and show us records.
Chibburn Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Chibburn Court accommodates three people with learning disabilities in one adapted building. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. On the day of our inspection there were three people using the service.
The service had a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We last inspected the service in October 2015 and rated the service as ‘Good.’ At this inspection we found the service remained ‘Good’ and met all the fundamental standards we inspected against.
Accidents and incidents were appropriately recorded and risk assessments were in place. The registered manager understood their responsibilities with regard to safeguarding and staff had been trained in safeguarding vulnerable adults.
Appropriate arrangements were in place for the safe administration and storage of medicines.
The home was clean, spacious and suitable for the people who used the service, and appropriate health and safety checks had been carried out.
There were sufficient numbers of staff on duty in order to meet the needs of people who used the service. The provider had an effective recruitment and selection procedure in place and carried out relevant checks before they employed staff. Staff were suitably trained and received regular supervisions and appraisals.
People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People were protected from the risk of poor nutrition and staff were aware of people’s nutritional needs. However, support plans required updating to reflect people were no longer at risk of malnutrition.
Care records showed that people’s needs were assessed before they started using the service and contained evidence of people being supported during visits to and from external health care specialists.
People who used the service and family members were extremely complimentary about the standard of care at Chibburn Court.
Staff treated people with dignity and respect and helped to maintain people’s independence by encouraging them to care for themselves where possible. Care plans were in place that recorded people’s plans and wishes for their end of life care.
Care records were person-centred. Person-centred means ensuring the person is at the centre of any care or support plans and their individual wishes, needs and choices are taken into account.
People were actively encouraged to make choices and these were clearly documented in the care records.
People were protected from social isolation and activities were arranged for people who used the service based on their likes and interests, and to help meet their social needs.
The provider had an effective complaints procedure in place and people who used the service and family members were aware of how to make a complaint.
The provider had an effective quality assurance process in place. Staff said they felt supported by the registered manager. People who used the service, family members and staff were regularly consulted about the quality of the service via meetings and surveys.